Our Services

Support services within the PCN

Care Home Support

Every care home is supported by a specific GP practice and PCN. This is to ensure that residents are known to and supported by a GP who understands the needs of those living in a care or nursing home.

The care homes that are supported by Torentum PCN are as follows:-

Cleveleys Group Practice

  • Ryecourt Nursing Home
  • Cleveleys Nursing Home
  • Farthings Nursing Home
  • Nightingales Nursing Home
  • Redbricks Care Home
  • Rossall Care Home
  • Stafford House Residential Care Home
  • The Kingfisher Care Home
  • The Willows Residential Care Home

The Crescent Surgery

  • Balmoral Rest Home

The Thornton Practice

  • Sonacare
  • Thornton House Home for Older People
  • Butler House
Support with Mental Health


Mental and physical health are equally important components of overall health. A persons mental health can change over time, depending on many factors. Mental health includes our emotional, psychological and social wellbeing. It effects how we think, feel and act. It also helps determine how we handle stress, relate to others, and make healthy choices.

Mental Health specialists in your GP Practice

Did you know that you can make an appointment with dedicated mental health practitioners who work in your GP practice? For further information please click the buttons below.

Support with Cancer

Understanding your diagnosis

Finding out that you have cancer can be a shock, even if you already suspect it. There is no right or wrong way to feel, but it is important to understand what type of cancer you have.

If you are worried about what a diagnosis means for you or have any questions, you can speak with Cancer Information Nurse Specialist at MacMillan support. They can help by talking to you about your diagnosis and treatment and give you information about the effects living with cancer and treatment may have on you.

Connect with others on an online community

If you would like to chat online with people going through a similar experience you can join an online community that MacMillan provides. Health professionals and trained volunteers can give advice and tips to help you on your journey. You can also find a group for your cancer type or find a forum for people who have been recently diagnosed.

If you would like to have support with your physical or emotional health and well-being, there are many different online services which can help you.


Right now there are more than 3 million people living with cancer in the UK. By 2020 this figure will be 4 million. Macmillan are a charity offering support to everyone with cancer to live life as fully as they can. They provide physical, financial and emotional support, no matter what your needs are. For more information on ways they can help please click on the link below:

Macmillan Cancer Support | The UK’s leading cancer care charity

Macmillan Hub at Fleetwood offer two-weekly workshops offering advice and extra support. For more information visit: Transform Your Tuesdays.

Boots Macmillan Information Pharmacists

If you have a Boots pharmacist nearby you may not need to wait until your next hospital appointment to speak with a cancer specialist. A Boots MacMillan Information Pharmacist can speak to you about your diagnosis to help you understand it further. There are over 2,200 Boots MacMillan information pharmacists in Boots Stores around the U.K.

They are pharmacists who have been specially trained to:

  • Understand the different types of cancer and treatment
  • Answer your questions and discuss medication
  • Listen to your concerns and provide emotional support
  • Guide you to other sources of information and support

Apps and Online Services

The free mobile apps listed below may help you find out other types of support while you are living with cancer. You may find these apps useful for tracking any symptoms you may have or side effects of treatment you may be experiencing. This may help when discussing your ongoing treatment with your clinician.

Vinehealth | Personalised digital patient support

My Possible Self: The Mental Health App

Untire App, beating cancer fatigue together

Be Mindful | A clinical-grade digital therapeutic mindfulness course for better mental health (bemindfulonline.com)


Appointments and Referrals

Receiving a diagnosis of cancer can be very worrying time. The information, appointments and referrals that you may receive can be overwhelming. Torentum PCN are here to help in anyway we can. If you are struggling to get to appointments or remember your appointment times and dates you can contact us on 01253 957930 where we can discuss resources that are available to help with these issues and help take some of the pressure off.

Support with your Weight

If you are worried about your weight, our team can help you to find the right help.

Support with Bereavement

Losing someone important to us can be emotionally devastating. Whether it is a partner, family member or friend. It is natural to go through a range of physical and emotional processes as we gradually come to terms with the loss.

It is natural to go through a range of physical and emotional processes as we gradually come to terms with loss. There is no single way to grieve. Everyone grieves in their own way and there is no right or wrong way to feel. There is no telling how long it will take to go through the grieving process but help is available.

People experience loss in their own individual way. Our team understand this and can support patients in a way that is personalised to them. We also run a number of informal coffee mornings and events where you can meet and get support from others who have experienced bereavement. The Funeral Guide is an extremely helpful website if you have questions about what to do when someone dies.

Support for Carers
persons hand forming heart

What is a carer?

A carer is someone who care for a family member or friend, unpaid, due to illness, old age, disability, mental health condition, or addiction and they cannot cope without that support. This can range from practical help to making day to day life easier for that person.

You’re probably a carer if all of the following apply:

  • you do things like helping someone to wash, dress and eat; taking them to regular appointments, doing their shopping or keeping them company.
  • you aren’t paid to look after the person you’re caring for.
  • you spend a lot of time caring for the person – there’s no legal definition of this, but it could mean anything from a few hours a day, to 24 hours a day, 7 days a week.
  • you may or may not live with the person you’re caring for.

Women, men and children can all become carers for loved ones.

Video Group Clinics

What are video group clinics?

Video group clinics are a way for you to be able to access expert advice from your GP practice online. It also opens up the opportunity for you to speak to other patients with similar experiences. It is a safe space for you to be able to share your thoughts and feelings and gain access to support.

What happens during a video group clinic?

A video group clinic is set up to cover one specific topic e.g. asthma, diabetes, carer support etc. You will get answers to your specific questions and will also be able to share your experiences with a small group of other patients in a similar position to you. Each meeting will have around 6-10 participants; this might be a one-off or a series of meetings where a different topic is discussed.  The meeting will last between approximately 60 – 90 minutes. Once you click on the link provided you will be greeted by a facilitator who will be keeping the group together and ensuring the clinic runs to time.

How is confidentiality managed?

There is a consent process in place, as explained in our video group clinic patient agreement. This is in place to ensure that you and others within the meeting stay safe and preserves the whole group’s confidentiality. Please watch this short video regarding consent:

Please read the video group clinic FAQs at the top of the page for full details.

Structured Medication Reviews

What is a Structured Medication Review?

Structured Medication Reviews (SMR’S) are an evidence based and comprehensive review of a patients medication, taking into consideration all aspects of their health.

Our optimisation team will be available for appointments to discuss your medications and ensure that the medications that you are prescribed , are the most appropriate for you. These appointments typically take longer than the average GP appointment and usually last around 20 minutes.These appointments are designed to enable discussion and shared decision making between the patient and clinician regarding the patients medications.

The leaflet below will explain why we are conducting SMR’s:

Social Prescribing Support

What is Social Prescribing?

Please watch the short video below which explains what social prescribing is all about.

Torentum Primary Care Network has their own social prescribing team. They are able to support people in the community with a variety of needs such as social isolation, low mood/anxiety, housing, diet and lifestyle, social activities, employment and benefit advice.

Our team are able to arrange appointments at the surgery, and can also visit you at home on request. They have a range of resources available to them and are working on a number of projects e.g. healthy weight.

For further information about our team, please see leaflets below.

If you would like some information regarding support groups and activities in the community please click on the link below:

Health, social care, childcare and community directory for the Fylde Coast – FYi Directory